Shipping and Return Policy

SHIPPING INFORMATION

We aim to deliver your goods as quickly and affordably as possible. We offer:

• $3.99 flat rate shipping on orders under $50 in the contiguous 48 states.
• FREE ground shipping on orders over $50 in the United States
• $19.95 flat rate shipping on orders under $50 to Hawaii and Alaska.

Express Shipping:
We also offer 3-day, 2-day, and Next Day shipping options on domestic orders. We will provide you with quotes for expedited shipping towards the end of your checkout process.

International Shipping:
We ship nearly everywhere in the world! Rates are based on the size of your order. At the end of your checkout process you will be provided with a number of different rates and shipping services so you can pick the best option for your budget and destination.

RETURN POLICY

If you are not 100% satisfied with your purchase from Odeme you may return it to our warehouse for a full refund or exchange. Return products within 60 days of placing your order using the return label included in the original shipment. Refunds will be granted when the item is received by our facility. All returned goods must be unused, in the condition you received them, and in their original packaging.

Please note: original shipping charges are non-refundable. We do not accept returns on personally customized products or sale items.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@izola.com.